The Avenue Credit Card is administrated by a third-party finance company Comenity Bank.
For further information on the Avenue Credit Card, you can check out their website here.
Alternatively; you can contact Comenity Bank directly.
Customer Care: 1-800-967-1398
TDD/TTY: 1-800-695-1788
Address: Comenity Bank PO Box 182273 Columbus, OH 43218-2273